Refund policy

Damages and issues
Due to the nature of our products, we do not accept returns. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can always contact us at support@moskrea.com.

Refunds
If you need to cancel your order for any reason, please reach out to us immediately. We can only cancel order before they have been shipped.

If your order was refunded, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.